Support

Bovada Casino offers multiple ways to get support so you never feel stuck. Live chat is the quickest option and is available 24/7 — you’ll typically be connected within seconds or a few minutes. Prefer to talk? Call General Support at 1-888-263-0000, or reach Casino support at 1-866-234-1324; phone agents aim to assist you right away, with short hold times most hours. If you’d rather write, email service@bovada.lv and expect a reply within about 12–24 hours for routine questions, and up to 48 hours for more complex investigations.

Find answers fast in the FAQ and Help Center

Before contacting an agent, check the FAQ and Help Center for quick, step-by-step solutions. The help library covers account setup, verification and KYC, deposit and withdrawal walkthroughs, bonus activation and wagering requirements, game rules, geolocation, and basic troubleshooting. If you want a deeper look at the platform overall, read our full Bovada Casino review for more context on offers and features.

Practical support for deposits, withdrawals, and bonuses

Support staff are trained to handle payment and promotion questions across a wide range of options, including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether, USD through card or bank, American Express, Visa, UnionPay, bank wire transfers, Zelle, and others. If you have a question about a deposit, a pending withdrawal, or how to apply a bonus code, agents can walk you through the steps, explain applicable wagering contributions, and point out any limits or verification requirements. Remember, all promotions are subject to terms and conditions, and support will direct you to those rules when needed.

Account, security, and verification help you can trust

If account verification or document submission is required, support will explain exactly what’s needed and how to upload files securely. For issues involving suspicious activity, locked accounts, or payment disputes, the team follows a clear escalation path and works with specialists to resolve matters as quickly as possible. You can expect plain-English explanations, discreet handling of personal data, and guidance on next steps without jargon.

A real person ready to help — anytime

Bovada’s support team is available around the clock, and agents are focused on resolving your issue efficiently, whether it’s a gameplay question, a transaction problem, or a bonus clarification. Contact via live chat for the fastest response, call the numbers above for immediate help, or email service@bovada.lv when you need to attach documents or want a written record. If you don’t find what you need in the Help Center, reach out — the team will walk you through it, step by step, until it’s sorted.